Scripture-based Agile Coaching – Working Enthusiastically

I believe in God. I believe in the gift of salvation given to me through the life, death and resurrection of Jesus Christ. I believe God has a purpose for me in my work. He has equipped me with the abilities and skills to do well in my role as an Agile Coach. Still, I find myself struggling daily to keep on working enthusiastically.

Being an Agile Coach is a thankless job. You will not do well as a coach if what you seek is recognition. Our work is the background to the success and accomplishments of the team which is the foreground on spotlight. It is a challenge to quantify and qualify the work being done by a coach. Most of the time the work of the coach is “hidden”.

I have the same struggle with writing on this blog. I can only guess at the impact I am having by sharing my thoughts here on my blog.

The Bible offers numerous verses for motivation so you can keep on working enthusiastically. Here’s one of them:

Whatever you do, work at it with all your heart, as working for the Lord, not for men.

Colossians 3:23 (NIV)

I take heart that at the end of it all, as long as I do my best to use the talents, skills and gifts that God has given me, I will receive the greatest recognition of all time. I will hear God say: “Well done, my good and faithful servant.”

The Working Genius Assessment

My long-time mentor and friend Lynn Rogala introduced me to the Working Genius Assessment. It is a model created by Patrick Lencioni, author of the book The Five Dysfunctions of a Team. The assessment gives you insight about your working genius types and help you understand what activities give you joy and fulfillment. The model also tells you about your weaknesses and what drains your energy or frustrates you.

When you share your Working Genius Assessment results with the people you work with, and they share their results with you, you get more value from the assessment. The model is designed to help people learn how to work better with one another. The types of Working Geniuses represents the different activities done by teams to accomplish an objective, from start to finish.

I have the Woking Geniuses of Galvanizing and Tenacity.

  • Galvanizing – The natural gift of rallying, inspiring and organizing others to take action.
  • Tenacity – The natural gift of pushing projects or tasks to completion to achieve results.

At work I have earned the reputation of being the “Jiminy Cricket” of the organization, making sure we are staying true to our objectives and following through with what we said we are going to do. Other times people say I am a trickster and trouble-maker, like Loki, asking tough questions or making trouble to get people to do something or rally them to new ways of doing work.

You can learn more about the model here – https://www.workinggenius.com.

If you are wanting to take the assessment, Lynn is a Certified Working Genius Assessment Facilitator and you can book an appointment with her using this link. If you want to know more about Lynn, here is her LinkedIn profile – https://www.linkedin.com/in/lynnrogala/. Please note that I am not getting any commission for this. I am putting my Working Genius of Galvanizing in action and just sharing something I have found to be helpful.

Passionate Product Leadership

Last July I attended Jeff Patton’s Passionate Product Leadership Workshop. It was a live online training course which ran for 4 days and each session was 4 hours long. Zoom and Mural were used for the workshop. It as an amazing, superb learning experience! Jeff is an excellent teacher. You can read more about him here: from this page.

I was presented with the opportunity to take this course and at first I was hesitant to take it. I was thinking how this will help me become a better Agile Coach. Fortunately, I have a great mentor, Daniel my boss, who reminded me of my aspiration to be an “enterprise level” coach. And so I took the course and I learned how to help my company be better in the area of Product Leadership. I engaged more with the Product Managers and shared what I have learned to everyone in the company: from Development Teams to our Marketing Team and to the Customer Success department as well

Key Takeaways from the Workshop

There are three important questions that everyone involved in product development should be asking at every step of the process:

  • Is it valuable?
  • Is it feasible?
  • Is it usable?

Anytime you do not have a satisfactory answer to any of these questions, you should be thinking and discussing a change in your plans. Anytime your team spends significant time arguing about any of these questions, you should pause and rethink your strategy.

The answers to these questions come from different perspectives on the product. This leads to the next key takeaway, it is good to have a triad of leaders in product development. The triad consists of: a leader on the business side of product management, a technology leader, and a user experience leader. Actually it doesn’t have to be a trio of leaders, this could take form as a “core product team” consisting of people who collaborate to make decisions.

To make smart decisions, the Core Product Team needs all the valuable inputs it can use. Another key takeaway is, everyone contributes what they can to the product development process. Silos should be broken down and collaboration among people from different departments should be encouraged. Product Managers should not lock themselves in a room while they “design the product and write specifications”. Development teams should not just wait to be handed requirements before they contribute to the product.

More to come…

I have more learnings to share and I will do so in other posts. I am grateful to have attended Jeff Patton’s workshop and I am eagerly sharing and applying what I have learned. Without a doubt, the knowledge and wisdom I have gained is helping me become a better Agile Coach.

Scripture-based Agile Coaching: Staying Out Of Arguments

A few years into my professional career, I was a Software Developer back then, I was a hot-tempered fool who easily got into arguments. I was proud of my accomplishments and I felt that I always had the right thing to say. I felt that I always had something to contribute, something important to say.

Fortunately, through the years and through many humbling experiences, I have gained wisdom and self-control. Many Bible verses have helped me learn and relearn this lesson of having more restraint and not getting into pointless arguments. This verse is one I have read recently:

Any fool can start arguments; the honorable thing is to stay out of them.

Proverbs 20:3

One main reason I easily got into arguments, is because I was in a hurry to express my point of view. I hastily assume that I understand what I am hearing and quickly form my response. And most of the time I ended up having the wrong understanding and being a fool. To grow out of this behavior I have taken to heart one of the habits of effective people as defined by Steven Covey: “Seek first to understand, and then be understood.”

This change helped me grow to become a better Agile Coach. I can form healthy working relationships with my colleagues. These relationships are based on trust, respect, and honesty, and not on position nor power. I have found my influence growing, allowing me to do my best to help people do their best.

Random Agile Thought – The Ideal Team Player

This was shared by my boss, Daniel: according to Patrick Lencioni, the ideal team player has three characteristics:

  • Humble (does not think less of self; think of self less)
  • Hungry (aggressively pursues goals)
  • Smart (emotionally smart, in interactions with others)

I like it! 😁 I have always looked up to people who has these three traits. I have always enjoyed working with them.

A growth mindset requires a humble attitude. You must be open to learning. You acknowledge that you do not know everything and you accept help from others. This does not mean you are not confident with your skills or knowledge; rather, you accept that in a team, you can do more by working with others.

Passion and drive are important motivators for successful individuals. They also bring this with them when they join teams and so this directly influences the success of teams.

It is important to be intelligent and skilled. It is equally important not to be a jerk if you are in a team. Respect, trust, openness, empathy, and kindness all propel a team forward to success. So yes, being emotionally smart is an important characteristic.

I hope this random agile thought helps you and your team be more Agile. 😊

Scripture-based Agile Coaching – Kind Words

As an Agile Coach, my success at work hinges on the relationships I establish with my colleagues. As a Christian, I have found many verses in the book of Proverbs that guide me as I work on growing my work relationships. Here is one of those verses:

A gentle answer turns away wrath, but a harsh word stirs up anger.

Proverbs 15:1

Over the years, I have made many mistakes in the way I express myself at work. One main reason for these mistakes is, I did not take enough time to think about what I want to say. And so I try to learn and discover better ways of communicating with my workmates. More and more I find myself asking questions on how I can say something better, before speaking out. Here are some of the questions I ask myself:

  • How can I say this in a gentler, kinder way?
  • Do I have a good understanding of the context?
  • How is the person (sometimes, the team) I am talking to feeling right now?
  • Have I sorted out my own feelings? Do I have a good handle on my emotions?
  • What words can I use to better express myself?
  • Can I control my tone and speak in a gentle manner?
  • Do I have to say anything at all? What value can I contribute if I speak my mind?
  • What is my goal for speaking out? Will it help the person (team)?

One of the key responsibilities of Agile Coaches is giving feedback. And it becomes a real challenge when you discuss something that did not go well. Spending more time on preparing for conversations like this really helps.

My wife recently reflected on this verse as well, when she was dealing with a customer service issue. My boss recently shared an article with me about a study which shows that team collaboration can suffer greatly from one person being insensitive. So I have been thinking about this verse. Keeping this in mind helped me in being a better Agile Coach.

Random Agile Thoughts – Asking Powerful Questions

A key skill that is critical to the success of an Agile Coach is the skill of asking powerful questions. I have written about powerful questions before, in this post. Sometimes the coach can become very good in asking questions that the skill becomes a double-edged sword. Sometimes useful, sometimes dangerous.

One common feedback I get from team members I work with is that I am really good in asking questions that bring out valuable discussions for the team.

The risk here is that the team may become dependent on me asking questions they want to get asked. This could block them from practicing their leadership and critical thinking. They could just wait on me to ask the questions that they want to get asked.

The challenge for the Agile Coach is straddling that thin line between the responsibility to ask the team powerful questions and giving the team space and opportunities to grow by not asking and letting them ask the questions themselves. I think it is every coach’s dream that the team will become so good that it doesn’t need a coach.

I hope this random agile thought helps you to be more Agile. 😊

Scripture-based Agile Coaching – Quick to Listen, Slow to Speak

I am a Christian. I believe in God. I believe God sent Jesus to save us from death for our sins, and give us the gift of eternal life. I believe in the Bible and I study it. I have found that there are a lot of Bible verses that speak to me when I think about my work as an Agile Coach. Here is one of them:

Understand this, my dear brothers and sisters: You must all be quick to listen, slow to speak, and slow to get angry.

James 1:19 New Living Translation

A great Agile Coach should be a very good listener. Through the years I have found myself listening more and speaking less. I do my best to get a good understanding of situations I encounter by listening intently to what others have to say. I make sure to do this first before I speak. This gives me time to carefully think about what I am going to say.

This has been a quite a struggle for me. I am an expressive person with an extroverted personality. I can also be very impatient. In my earlier days as a Scrum Master, I was too eager to speak my mind. I dominated discussions and did not leave space for my colleagues to contribute. I made mistakes, a lot. I have embarrassed myself a number of times because of poorly thought out speech.

In time, I have learned to restrain myself. I improved my self-control and learned to be comfortable with silence in meetings, conversations or discussions. I valued listening more and more. One of Stephen Covey’s 7 Habits of Highly Effective People is “Seek first to understand and then be understood.” I always keep this in mind along with this verse from the Book of James. This helped me in becoming a better Agile Coach.

Continuous Improvement with Iron Man

I love Iron Man in the MCU! His armors are awesome and his character development is superb. He started out as an egotistic and self-centered billionaire/playboy and became a hero who sacrificed his life to save the universe from Thanos. 🤩 As an Agile Coach, Tony Stark’s continuous improvement and evolution deeply resonates with me. You can see that with every new armor version, Iron Man becomes better, based on what he has learned and experienced. If that doesn’t scream kaizen, I don’t know what will!

The world may have seemed to stop during this Covid-19 pandemic with everyone staying at home and streets being empty, but continuous improvement and learning did not. And rightfully so. I think it became even more important, so we can evolve and adapt. In this post, I want to share key learnings I valued during this time of the pandemic.

Focus

Agile and Lean puts emphasis in the value of focusing on the most important thing to work on for the product. Stephen Covey defined the habit of putting first things first as one of the 7 habits of highly effective people. This is one of the values that helped me adjust to the effects of the pandemic. It was easy to feel overwhelmed, and countless of times I had to stop, take a deep breath, and focus. The guiding principle is to do the most important tasks first and accept that you will let go of other activities. You will not be able to do everything you want, but you ensure you are able to do what is important at any given time. When you feel you are veering away from your target, you stop, be still, and then refocus.

Part of being focused is knowing not to take on too many tasks, responsibilities, or activities. It is ok to say “no”, and there are a lot of good, respectful, and kind ways to say it. One key thing is you don’t want to be defensive about it, just be open and say what you have on your plate and what is important to you. Trust that people will understand, especially your family, friends, and even your bosses and colleagues at work. They know you and have trust in you too.

You Work with Humans

Even though Tony Stark comes off as being arrogant and narcissistic, I think he has great compassion for others. He takes care of his teammates, providing them with armor, tools, tech that helps protect them. He provided the team with the Avengers Tower and Avengers facility in Upstate New York. He mentored Spider-Man and deeply cared for him. He had good relationships with his employees – Happy Hogan and Pepper Potts.

One of the Agile values defined in the Agile Manifesto is: “People and interactions over processes and tools.” For me, one application of this value is having compassion for the people you work with. I greatly appreciate the support I got from my boss when I had to adjust my working schedule to help my kids with school-at-home. My peers appreciated the times I caught up with them to see how they were doing and how they were coping with the effects of the pandemic. They were happy to have someone show concern for them. As an Agile Coach, this is one of the services I offer to people I work with. As someone working with an Agile Coach, I think this is one thing you can expect from your coach.

God says in Ephesians 4:32: “Be kind and compassionate to one another…”. This Bible verse speaks to me more and more each day during this pandemic.

Attitude of Gratitude

Modern society doesn’t promote being content with what you have. It is easy to get lost in acquiring new things, getting more and more of what you want. You are blasted with ads of products claiming to be better than the products you currently have. Advancements in technology, always a double-edged sword, can easily make you want to get the latest, the best so far. With the restrictions, lockdowns, and quarantines, the things we thought we could not live without, became less important.

Expressing gratitude for the things I have and appreciating them more are actions that are helping me cope with the challenges of the pandemic. It takes my mind away from things I worry about and focuses it instead on things I should be thankful for. This attitude of gratitude brings much needed positivity. As an Agile Coach, I make it a point to celebrate success and wins with the team. Even a simple “thank you” to show appreciation can go a long way in promoting a positive attitude and strengthening of relationships.

Work in Harmony

When Iron Man first met Thor in the MCU, he learned that Thor’s lightning can power up his armor. In Endgame, we saw how Iron Man used this knowledge when he made the Nano Lightning Refocuser and asked Thor to hit him with lightning so that he can use the energy to blast Thanos. It’s always a treat to see in the movies how the Avengers come together as a team and combine their powers to be stronger.

This past year I have constantly reflected on how respect, trust, and patience are very important for collaboration. Respect your teammates and colleagues: their effort, contributions, insights, skills and experience. Trust them that they will do their best. Be patient when things don’t go as planned or your expectations are not met. The pandemic added numerous challenges and difficulties to the way we work together and in addition had great effects to our lives outside of work. Finding harmony with my colleagues was one critical thing that helped me this past year.

Part of the Journey is the End

I don’t see the end of this pandemic yet, but I do know that it will end and then there will be other challenges in our journey through life. It is my hope that I can learn and adapt like Iron Man. Even in the end, you can see how he prepared his Mark 85 armor to take on enough of the power of the Infinity Stones. That was not part of the plan, but he was ready, he designed his last armor in the MCU with that capability.

I hope these learnings may be of some help to you. Let’s make sure to open ourselves to even more learnings this 2021.

What the heck happened to Remote Agility in 2020?

So 2020 has come and gone, the year the Covid-19 pandemic started. And I did not write a single blog post, not even one! Guess I got some explaining to do. 😅

Well, after my last post in 2019 I was feeling a bit tired of writing. I was dragging my feet (or maybe my hands – for writing 😁) and I was just out of ideas. I planned to pick it up on the next year. 2020 had other plans though. It was a very challenging year. Everyone had to cope with a lot of changes. There were things and activities I had to drop, to focus on what I needed to do. So I did not find myself writing any posts on this blog for the year 2020. I lost sight of my purpose for writing on this blog, which is to share my learnings and insights as a way to contribute to the Agile community. And to help people like me striving to be Agile while doing remote work.

You lose some…

The last year brought significant changes to my lifestyle. My family bunkered down and mostly stayed at home. I can count, using just one hand, the number of times we (all of us, together) went out, and these were just to do drive-bys and drop-offs to houses of relatives and church. I get to go out more because I am the one getting the essentials we need: groceries, water, medicine, supplies from school, and the occasional take-out from restaurants 😄. All of this trips though was planned and executed so that it was fast, efficient (that it minimized the times I had to go out), and safe (done very carefully to lower the risk of exposure as much as possible). I had to be fast, I wasn’t comfortable with wearing face masks and face shields for a long time. This 2020, we have said goodbye (for now) to going to malls, taking trips to beaches and resorts, seeing family, relatives and friends, and enjoying nice meals at our favorite restaurants. It is sad, but we are still fortunate and blessed by God because we could have lost more. I did not lose my job. We did not lose our health. We still have the things we need daily.

Another big change for me is, I had to put in more time and effort in supporting my kids as they do school at home. It felt like I have gone back to school myself! 😅 You’d think that with just staying at home you’ll have more time on your hands, but it turned out for me, I had to do more than I have the time for.

You win some…

Letting go of some things in your life gives space to new things. Last year I increased my effort and time for studying the Bible and meditating on God’s Word. I also grabbed the opportunity to serve in our church, Saddleback. My wife and I volunteered to help in church activities that are done virtually. It was a wonderful chance to apply what I have learned in being Agile and working remotely to serving God and our church.

I have improved my skill in playing the piano! 🥳 We used the SimplyPiano app for self-learning. It was great how one subscription can be used by the whole family, so my kids also learned something new!

My wife gave me a round studio light for my birthday last year and this allowed me to level up my toy photography. 😁 I also borrowed her more powerful camera (more powerful then my phone camera) for better shots. The picture at the start of this post, the picture of Iron Man, that is one of my favorite shots.

That’s life!

If there is one thing that I take seriously in being Agile, it is the ability to adapt to changes. That’s life, change is inevitable. 2020 was a hard year. I think it would have been harder for me if I did not have the experience of working at home and being Agile. Last year, remote work strongly said…

And I was like…

Coming back to the blog

And now I am writing again on this blog. I have learned that “it’s ok not to be ok” (from a Netflix series 🤣). However, I do still want to share my insights and learnings and help anyone who would care to read my blog. So here I am, ready to pick it up again. I’m sorry for being absent. I am grateful for your time in reading what I have to share. I hope it helps you in anyway it can.